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Katalyst Labs / The connected platform

One operation.
Fewer gaps between systems.

Katalyst Labs is building the operating technology layer for hospitality. Specialist products share a purpose: carry the right context from a booking to the people, decisions and work it affects.

One operation. Shared context.

A booking is the beginning.
Watch what follows.

One change. The right teams informed. Less time passing information between systems and more time running the business.

The change

Reservation confirmed

The stay becomes the context for the work.

Illustrative workflow / sample scenario
  1. 01
    PMS

    Reservation & room allocation

    Front office starts with the right details.

  2. 02
    CRM

    Guest history & preferences

    The guest relationship continues across stays.

  3. 03
    Guest journey

    Arrival preparation & payment steps

    Guests know what to do before they arrive.

  4. 04
    Operations

    Room readiness & team handover

    Housekeeping works from the same stay.

Fewer repeated entries. Clearer handovers. A guest relationship that carries through the operation.

Explore Katalyst Stay

The connected product family

A clear job for each part.

Each product has a specific job. Together, they connect the guest, the team and the commercial picture.

Katalyst product roles and relationships
Operating areaProduct or capabilityWhy the connection matters
Property & reservationsKatalyst StayThe reservation gives front office, guest preparation and property operations their shared context.
Guest intelligenceCRM within the platformGuest history, consent and relevant preferences should inform the next stay and commercial action.
Direct bookingKatalyst BookThe booking journey connects property choice and payment to the confirmed stay.
Channel managementKatalyst ConnectRates, availability and booking revisions connect distribution with the property.
Housekeeping & maintenanceStay operationsRoom preparation, issues and inspection keep the next team informed.
People & learningKatalyst PeopleRecruitment, employee services and learning support the teams delivering the operation.
Restaurant operationsTablehandService, menu and commercial workflows bring the outlet into the wider hospitality picture.
B2B travelChannelFoundryAgency accounts, inventory and booking requests give travel businesses commercial control.
Owner & management visibilityReporting and KPIsProperty and commercial context support oversight, exceptions and performance decisions.
Property & reservations
Katalyst Stay

The reservation gives front office, guest preparation and property operations their shared context.

Guest intelligence
CRM within the platform

Guest history, consent and relevant preferences should inform the next stay and commercial action.

Direct booking
Katalyst Book

The booking journey connects property choice and payment to the confirmed stay.

Channel management
Katalyst Connect

Rates, availability and booking revisions connect distribution with the property.

Housekeeping & maintenance
Stay operations

Room preparation, issues and inspection keep the next team informed.

People & learning
Katalyst People

Recruitment, employee services and learning support the teams delivering the operation.

Restaurant operations
Tablehand

Service, menu and commercial workflows bring the outlet into the wider hospitality picture.

B2B travel
ChannelFoundry

Agency accounts, inventory and booking requests give travel businesses commercial control.

Owner & management visibility
Reporting and KPIs

Property and commercial context support oversight, exceptions and performance decisions.

Revenue, payments & commercial access

More control over the business of hospitality.

Extend the connected operation into pricing, payments and the relationships that bring you business.

Katalyst Pricing

Connect demand, pricing decisions and distribution. Give revenue teams a clearer route from a market opportunity to the rates guests can book.

Katalyst Pay

Bring payments into the context of the stay. A connected payment journey means clearer balances for the operation and fewer disconnected steps for the guest.

Hotel partner portal

Give corporate accounts and travel agencies a direct route to agreed hotel offers. Grow business relationships while keeping control of the commercial terms.

For groups and technology partners

Clear responsibilities.
A practical rollout.

Start with a property, workflow or group requirement. Connect the parts that make the biggest difference first, with a practical plan for the wider operation.

Plan for the operation you want to run. Our platform offering includes capabilities in development; your proposal sets out delivery dates and how the products fit your existing systems. Migration, training and support are part of that conversation.

Discuss a platform or integration